What are your office hours?
Our office hours are Monday through Friday, 8:00 a.m. - 4:30 p.m. Central Standard Time.

How much is shipping?
Shipping for ground delivery within the U.S. to schools or business addresses is free. There is a flat $3 shipping charge for orders being delivered to residential addresses. For more information, see Ordering/Shipping Info.

How long will it take to get an order?
Orders within the 48 Continental States will be received within 2-7 days. For more information, see Ordering/Shipping Info.

Can I request faster shipping?
Yes, you can, with additional shipping charges. Please call for a quote.

How do I change the quanitity of items I'm ordering on the website?
After clicking "Add to Cart", change the quantity in the box next to the item, then click the "update" button below the item.

Do you ship outside of the United States?
We ship to addresses in the United States and Canada only.

Is there a minimum order requirement?
There is a minimum product purchase requirement of $25.

Do I have to order in certain quantities?
No. You can order one or more of as many items as you would like. Some items come in packs. We cannot split packs.

Do you have wholesale pricing?
No. Pricing is as stated on our website and in our printed catalogs. We offer discounts on your purchase amount as viewed here.

Are the materials that you use to make your books acid free?
Yes, our books are acid free.

How do the line guides work?
The line guides are slipped under the page of the book. The writer will be able to follow the dark printed lines through the page to keep writing straight.

Can I use the line guides with the spiral bound books?
No. The paper used for the inside pages of the spiral bound books is too thick. You will not be able to see the line guides through the paper.

What can I use to make lines for the spiral bound books?
You can use a ruler to make lines on the spiral bound books.

What coloring material can be used on the books?
Crayon, Markers, Colored Pencils, Watercolor and Acrylic Paints, Puffy Paints, etc. can be used on the covers and pages of our books. We do not recommend using permanent markers.

Do I have to use your Bear Crayons on the books?
No. You can use any type of crayon you have. Bear Crayons are nice because they do not flake as much as a typical wax crayon, you can erase them, and they will not break as easily.

What materials are used to make the hard cover of the Bare Books?
The covers of our Bare Books are made with the same materials that any typical hard-covered book is made with - a chipboard base with a durable paper cover. Our paper cover is not coated, so you can color and design it yourself.

What is the weight of the inside pages of your Bare Books?
The inside pages of our Bare Books are made with a very high quality 65lb 7pt white vellum return card stock.

Do you have books with lines printed inside?
Yes, we have a Portrait Big Bare Book that has lines on about half of every other page. We also have a spiral-bound Memory Journal with lined pages.

What is the difference between the book covers and the book jackets?
The slip-on jackets can be taken on and off. The cover of the Bare Book slips into the pockets of the jacket.

You can reposition the adhesive cover during the initial application, but it may pull up color from the illustrations. Once applied, the adhesive cover becomes permanent.

How do I put on the adhesive cover?
Click here for instructions on how to apply your adhesive covers (pdf file).

Can you see through the book covers?
Yes. Our adhesive covers and our slip-on jackets are clear. When you put them on the finished book, you can see the illustrations through the cover.

Can you publish my book?
No. Sorry, we do not publish books.